Why choose EZ Recert over the competition? There isn’t any.

It is a fair question and it comes up early in nearly every conversation we have: who else does this, and why should we pick you? So here is the blunt version. When we went looking for the product we would be replacing, we did not find one. We found a spreadsheet.

What you are actually comparing us to

Every agency we have spoken to tracks recertification about the same way. A spreadsheet with a row per provider and a column per category. A shared drive full of PDFs named whatever the course provider happened to name them. A CME coordinator who knows, in their head, which three people are behind. And then a fortnight of evenings at the end of a cycle, copying all of it onto the state’s form by hand.

That is the competition. Not a rival vendor — a filing cabinet and somebody’s Saturday.

General CME trackers do not file New York’s form

There is no shortage of continuing-education software in the world. Learning management systems log hours. National registries hold a transcript. Course providers email a certificate. Every one of them can tell you how many hours somebody has.

None of them can hand you the completed form New York asks for, because a running total is not what the state is asking about:

• New York wants a split, not a sum. Hours land in topic areas — airway, cardiology, trauma and the rest — each carrying its own minimum. Forty-seven hours in the wrong places is not a completed cycle.
• The form depends on the level. A CFR files DOH-5295 at 25 hours, an EMT files DOH-5065 at 45, an AEMT files DOH-5067 at 50, and a paramedic files DOH-4231 at 60 with 35 of them as refresher training. One shared checklist gets three of those four wrong.
• Five hours are mandatory topics — mental health, patient lifting and moving, safe transport of pediatric patients, and emergency vehicle driver training — and no quantity of electives substitutes for them.

A tracker that reports “Jane has 47 hours” has answered a question nobody at the Department of Health asked. EZ Recert reads the certificate, splits the hours across the categories the provider’s own level is held to, puts the claim in front of an admin to approve, and when the cycle closes the level’s state form comes out filled from the hours that were approved. What New York asks for, level by level sets out every category and minimum if you want the detail first.

Nobody else is tracking the regional credential

AEMT and paramedic providers in New York carry a second credential alongside the state’s, issued by their Regional Emergency Medical Advisory Committee, running on its own clock with its own requirements. Westchester’s REMAC, for one, adds a 24-hour Call Audit component that appears on no state form anywhere. Two providers at the same level in different parts of the state do not file the same paperwork, which is precisely the kind of thing a national product has no reason to model.

Worth being straight about the limits here: we package the regional paperwork where a region’s form is already built, and most of the eighteen regions are still ahead of us. The credential itself is tracked from the day a provider is onboarded, on its own clock, beside the state cycle on the same dashboard — but if you are asking whether your region’s packet comes out finished today, ask us and we will tell you plainly. The REMAC explainer covers how the two credentials differ, including the call audit rule that catches most paramedics out.

And then there is the money nobody claims

New York reimburses agencies for recertifying their providers, and claiming it means knowing exactly who finished, when, and at what level. The Bureau takes six providers to a claim at one certification level each. EZ Recert knows when a packet was signed and closed rather than merely submitted, so providers appear on the invoicing screen as they genuinely complete, batched the way the state asks, with nobody claimed for twice.

A spreadsheet cannot tell you who is claimable. Neither can an hours log that stops at the total. How the reimbursement claim actually works goes through the Bureau’s rules, including the form-field trap that quietly loses a provider off a claim.

What being first actually buys you

“First to market” is an easy thing to say and usually means very little to the person signing the cheque. Concretely, here is what it has meant:

• The state’s categories, the four provider levels, the four-year cycle and the form itself are the data model — not a configuration layer bolted onto a generic one. Nothing here is New York mode.
• The product was shaped alongside working NYS CME coordinators rather than adapted from a national one after the fact.
• When New York revises a form, that is the whole product’s problem and gets fixed. On a national roadmap it is one state’s edge case, queued behind forty-nine others.

How to check any of this yourself

Do not take a claim like this on faith — it is exactly the sort that ages badly, and we would rather you pressure-test it. If you are weighing anything else up alongside us, these five questions separate a CME log from a recertification system:

• Does it produce my level’s completed state form, or a report somebody retypes onto it?
• Does it hold each level to its own category minimums, including the mandatory topics?
• Does it know my region’s credential exists, and that it runs on a different clock?
• Can it tell me who is claimable for state reimbursement, batched the way the Bureau asks?
• When a provider forwards a course confirmation from their inbox, what happens next?

If you find something that answers all five, we would genuinely like to hear about it — tell us and we will go and look. Until somebody does, “who else does this?” has a short answer, and the more useful question is whether what we have built fits how your agency already works. That one we are happy to spend an hour on.

One caveat on the figures above: EZ Recert is not affiliated with or endorsed by the New York State Department of Health. The hour counts and form numbers here are transcribed from the state’s own published forms and checked against each form’s printed totals, but forms get revised — confirm the current numbers with your REMAC or the DOH before relying on them for a real recertification.